If your loved one is about to go into a nursing home, you’ll want to do everything you can to make sure they get the best possible care. Here are three tips designed to keep them safe:
Tip #1: Do your homework.
- Research the nursing homes that you are considering and check for citations for any violations.
- Talk to other families, read reviews and learn about its track record.
- Spend some time in the facility at a time other than a prearranged open house, so you can see a typical day at the nursing home.
Tip #2: Get to know the staff.
The more active you are in your loved one’s care, the better the care he or she will receive. Learn the names of caregivers and the center director. Let them know they can expect to hear from you on a regular basis.
Even if you are too far away to visit, call frequently and ask to speak to your loved one’s caregiver. Discuss any changes in your loved one’s health or care requirements. Learn how to recognize signs of abuse or neglect, and take action right away if you see something that troubles you.
Tip #3: Take action.
If you are concerned about the care that your loved one is receiving, consider contacting the facility’s ombudsman to discuss your concerns. Ombudsmen identify, investigate and resolve complaints by or on behalf of facility residents.
You can also report concerns to Connecticut’s Department of Public Health at www.ct.gov/dph and view a list of licensed nursing home facilities.